Last Updated: January 18, 2025
At Ghivexonsnyx, we are committed to providing high-quality appliance consultation services. If you are not completely satisfied with our consultation, please contact us within 48 hours of your consultation session.
Refund requests must be submitted within 7 days of the consultation date. For consultation services, there is no physical product to return; however, we may request that you provide feedback or details about your concerns to help us improve our services.
To be eligible for a refund, the following conditions must be met:
Since our services consist of consultation sessions rather than physical products, there are no return shipping costs associated with our refund policy. However, if you have received any physical materials as part of your consultation package, please contact us for specific return instructions and associated costs.
To initiate a refund, please follow these steps:
Once your refund request is approved, the refund will be processed within 10 business days to the original payment method used for the consultation service.
The following are not eligible for refunds:
This Return Policy complies with applicable consumer protection laws. Your rights under applicable consumer protection legislation are not affected by this policy. If you are a consumer, you may have additional rights under local consumer protection laws that cannot be excluded or limited.
For residents of certain jurisdictions, different return and refund policies may apply as required by local law. Please contact us if you have questions about your specific rights.
You may cancel your scheduled consultation up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours before the consultation may be subject to a cancellation fee. No-show appointments without prior notice are not eligible for refunds.
Our refund procedure includes the following steps:
If your refund request is denied, we will provide a clear explanation of the reason for denial and any steps you can take to address the concerns.
Approved refunds will be processed within 10 business days. The refund will be issued to the original payment method used for the consultation service.
If you need to reschedule your consultation, please contact us at least 24 hours in advance. We will work with you to find a new time that accommodates your schedule at no additional charge.
We reserve the right to modify our services, pricing, and policies at any time. Changes will not affect consultations already scheduled or paid for under previous terms.
If you have any questions about our Return Policy, please contact us:
Our customer service team is available during business hours to assist you with any questions or concerns regarding returns and refunds.